July 30, 2004

Dell pissed me off today

Monday, while sitting at work, my hard drive died in my laptop. So, Tuesday, I pulled up Dell's website and orderd a new 40GB drive. The website said "Normally ships within 24 hours", and I paid for overnight delivery. Worst case scenario, it should be delivered by Friday. Well, obviously, I don't have it yet. I got an email today from Dell saying that my order was delayed until at least August 13th, two weeks away. Now, I need this replacement drive yesterday, and I can't afford to wait 2 more weeks. What really urks me is that they couldn't have let me know this 3 days ago when I ordered it?

I called Dell and cancelled the order and went to TigerDirect.com and ordered a Seagate 40GB drive for less than Dell had it for. The best part though, it shipped 30 minutes after I ordered it. I should have it on Monday, and then I get to spend next week installing Gentoo on my laptop.

Posted by doug at July 30, 2004 06:07 PM | TrackBack
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